For hygiene and safety reasons, we do not accept returns or exchanges on intimate items once they have been opened.
Every order is carefully inspected and packaged to ensure you receive a brand-new, unopened product in perfect condition.
If you receive a damaged or incorrect item, please contact us within 3 days of received with photos, and we’ll arrange a replacement or refund.
Thank you for understanding — this policy helps protect every woman’s health and peace of mind.